ALWAYS BY YOUR SIDE

Talk to RB Horizons

We are here to help you with bookings, payments, cancellations,
refunds, baggage, check-in, packages, destinations, and questions about the site.

Better trips start with good conversations.
“Any destination
is closer with
the right support.”

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Bia, virtual concierge of RB Horizons
FIRST CONTACT

Bia, your virtual concierge

Bia starts every service, understands your need, and forwards it only if necessary.

  • Fast and intelligent service
  • Available 24/7, every day
  • Travel specialist

Hello!
I am Bia
Your travel
partner :)

Our service channels

Different paths. The same destination: your peace of mind.

WhatsApp

Talk to us on WhatsApp and get quick support.

E-mail

Send us your question and we will get back to you as soon as possible.

Phone

Talk to our team.

Customer Center

Access your reservations, request changes, and much more.

Business hours

Bia: 24h, every day. Team: check availability in the chat.

Brasília Time (BRT)

The choice of channel and the messages sent are recorded for customer service monitoring. Opening WhatsApp, telephone, or email does not confirm that a message has been sent.

Prepare your message for Bia

Review your data and continue the conversation. This step does not confirm sending to support.